Question 1

Are Prevail Elements products suitable for sensitive skin?

Accepted Answer

Our core routine is formulated without added fragrance and designed to be gentle enough for daily use. As with any new skincare, we recommend patch testing first.

Question 2

What is a Copper Complex?

Accepted Answer

A mineral-derived cosmetic complex we select to support the appearance of firmness and elasticity as part of a consistent routine.

Question 3

Can I use Renew Facial Serum morning and night?

Accepted Answer

Yes. Apply 3–4 drops to clean, toned skin, then follow with moisturizer. In the morning, finish with SPF.

Question 4

How long does shipping take?

Accepted Answer

Orders ship within 1–2 business days. Standard delivery typically takes 3–5 business days. Shipping is complimentary on orders over $75.

Question 5

What is your return policy?

Accepted Answer

We offer a 30-day return window on all products. Contact us and we'll take care of the rest.

Question 6

How does Subscribe & Save work?

Accepted Answer

Choose a delivery cadence at checkout and save 10% on every order. Pause, skip or cancel at any time from your account.

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